Español

Menu

Frequently Asked Questions about Marketing and Web Design

Be Creative offers a wide range of marketing and web design services, including website development, SEO optimization, social media management, digital advertising campaigns, and graphic design. All our services are subject to detailed contracts that specify the terms and conditions.
At Be Creative, we take our clients' privacy very seriously. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We implement technical and organizational security measures to protect our clients' personal information.
We use customized contracts that detail the services to be provided, timelines, costs, and responsibilities of both parties. These contracts are designed to protect our clients' interests and ensure transparent and effective collaboration.
Be Creative respects copyright and intellectual property rights. All creative work done for our clients becomes the property of the client once payment has been completed. We ensure that all materials used in our projects have the appropriate licenses.
We implement various security measures to protect our clients' web projects, including the use of SSL certificates, firewalls, and secure coding practices. We also conduct periodic security audits to identify and mitigate potential vulnerabilities.
Payments and billing are managed according to the terms established in the contract. We offer various payment options and provide detailed invoices for each service rendered. All payments must be made within the agreed timeframes to avoid service interruptions.
If you wish to cancel a contract, you must notify us in writing at least 30 days in advance. Depending on the terms of the contract, cancellation fees may apply. We strive to resolve any issues amicably and fairly.
At Be Creative, we value customer satisfaction. If you have any complaints or claims, we ask that you contact us directly to resolve the issue. We follow a structured process to investigate and resolve all complaints fairly and promptly.